Back to
More Tutorials

How to recover a Nex user password

Forgot the user password to access the system? See how to recover your credentials via the registered email.

Important

  • This feature is available using the Premium plan. Click here to learn more about all our subscription plans.
  • With the Nex administrator user, you can change the password of any salesperson registered in the system without needing to know the old credentials. Learn more about changing user passwords.

Let's learn how to recover a user's password?

1. Open Nex-Admin (blue house icon).

2. Select the User whose password you wish to recover.

3. Click on Forgot your password?

4. The password will be sent to the email address registered on the user's profile.

5. Click on Ok.

Done! Now simply check the user's Nex password in the email.

Reminder: If the password is blank in the email, it means that your user does not have a registered password. In this case, you must access the system without entering a password, leaving the field blank. To do this, select the user and click on Login.

‍

See more Tutorials of  

More Tutorials