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Cash Register

The closing balance of the register does not match the total of the system

This tutorial shows how works the calculation of the closing balance in the Register of NEX.


  • The Register management is available only on PREMIUM plan. Learn more about Nex subscription plans.
  • You can see the total final amount differentiated by payments methods. Click here to see how to set up the cash register report by means of payment.

Shall we understand how the closing register works?

  • The closing balance, when you close the register, is calculated by  the sum of all transactions that added money to the register during the day. That is, cash sales transactions, debt payments, cash supplies and the opening balance are summed together to get the closing balance amount, since all of these transactions add money to the register. In addition, all registered payment methods are considered: cash, credit card, debit card, check, etc.
  • Transactions that did not add money to the register, as sales with pending payment (debt sales), are not added to the final balance when closing the register, since this amount will be received later in another open register.
  • Consequently, if you choose to close the register by the full amount of all payments methods summed it is necessary to enter the CLOSING BALANCE manually. This reported closing balance must take into account all cash receipts.
  • On the other hand, if you choose to close the register by payments method, you must place the total income to the register of each payment method in its field.
  • If all transactions for the day have been correctly recorded in the NEX Program, the final balance entered will be exactly the same as the system total. Therefore, a cash break will not occur.

Done!👍 You have verified the final balance of the box.

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Cash Register