See how to integrate your scale with Nex for sales processing, enabling automatic product weight reading.
To use scales from other brands, contact our support via chat so we can gather details and test the possibility of integration.
The Nex integration works exclusively for automatic weight reading from the scale during sales. Other operations performed by scales are not currently integrated with Nex. If you have any questions, our team is available to assist you.
If your scale does not support direct weight reading and only prints barcode labels, click here to see how to configure Nex to read scale-printed labels.
1. On the Sales screen, click on the gear icon in the top-right corner.
2. Locate and check option 29. Enable direct communication with scales in cash register.
3. Click on the arrow in the Scale field, and select your scale's brand.
4. Click on the arrow in the Serial Port field, and select the serial port where your scale is connected to your computer.
If you have any questions regarding the Serial Port, our technical support can help you! Contact us via live chat in Nex or click here.
1. To use automatic weight reading, products sold by weight must have the option Allows fractionation enabled inside their product registration form.
2. During sale registration, select the desired product, and press the F1 key on your keyboard while in the quantity field.
The product will be added to the sale with the weight captured directly from the scale.
Done! Now you can proceed with the sale as usual.
Note: If you encounter issues during scale configuration, our technical support team can try to help. However, as the scale is third-party hardware, assistance from the manufacturer or a local technician may be required.
