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How to transfer data to another computer

See how to move your database (server) from one computer to another.

Important

  • This procedure does not sync the database between two computers, it only transfers the data from one machine to the other.
  • We recommend using a USB flash drive or external hard drive to help move the files.
  • If you prefer, you can reach out to our Technical Support team for help with the data transfer process. Click here to check out our support channels.

Let's learn how to transfer data to another computer?

1. Open the Nex Server on the current server computer.

2. Click Backup and then click Create Backup.

3. Once the backup is complete, close the Nex Server process on the current computer by clicking on Shutdown.

If prompted, enter your administrator username (admin) and password to stop the Windows process. If you don't remember your admin password, click here to see how to recover it.

4. Open the Nex folder (by default, located at C:\Nex) on the current server computer, find and select the NexServ file (red house icon), and delete it from your computer.
This step is essential to prevent database conflicts later on.

5. Locate the backup file on your computer. By default, backups are saved in the folder C:\Nex\backup.

Check the timestamp on the backup name to ensure it's the correct one. Backup names display the date in reverse order: year, month, day, followed by time.

6. Move the backup file to the new computer using a USB flash drive, external hard drive, cloud storage, or local network.

If using a USB flash drive or external drive, make sure to safely eject the device to avoid corrupting your backup data.

7. Move the backup file to the desktop of the new computer (your new server).

8. Open Nex Server on the new computer, then click on Restore.

Click here to see how to install Nex on your computer.

9. Select the format of your backup—whether it's saved in a folder or a compressed file (.zip)—and click on Restore Backup.

10. Locate your backup file, click on Open, and wait for Nex Server to finish restoring your data.

11. Once the data is restored, open Nex Admin and click on Transfer Account.

12. Enter your account email Password and click on Transfer to finish up.

If you don't remember your email password, click Forgot my password and Nex will send it to your email.

Done! Your Nex data has been successfully transferred to the new computer.

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