In case you identify an error on your server, a database fix may help!
Sometimes for reasons such as power failure computer improper shutdown virus Windows errors or problems in HD among others an error may occur in the database. If this occurs you will need to make a simple correction in the Database.
To make a correction in the database you first need to open your NexServ (The red house icon).
At the top of your NexServ screen, click on the Database tab
Click the Correct option in the left bar.
Start the database correction by clicking Run database correction.
A request will appear asking if you really want to start a correction in the database. Confirm to start.
The correction will start. Wait for the process to end. The correction usually takes a few seconds but may take a few minutes depending on the size of your database.
A completion message in the process of correction will appear. Click OK and the system will be ready to be used use.
If the correction does not solve the problem, contact support by clicking here, so we can help you as quickly as possible.
1. How to Start
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2. Next Steps
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