Minimum requirements recommended to use Nex

Nex is an extremely lightweight system, compatible with most computers present in stores, however we have some recommended requirements for the program to work perfectly. Are they:

• 3.4 gigahertz (GHz) or higher processor and 64-bit (x64) architecture, with at least two cores.

• 8GB (or more) of usable RAM.

The recommended minimum is 8GB of RAM. However, it's worth remembering that some of this RAM is used by the operating system, which can reduce the amount actually available for Nex. Therefore, the more available RAM, the better the performance.

• Minimum of 30GB available (HDD or SSD) for the Nex server.

Terminals (auxiliary PCs): minimum of 10GB available.

The required space may vary depending on the size of the database and the number of saved documents. Using an SSD can significantly improve system performance.

• Windows 10 Pro or higher.

Windows 10 or higher is recommended. We recommend using the Pro versions, as the Home versions have internal permission limitations that can cause conflicts with the installation of peripherals such as printers.

The use of customized operating systems is not recommended, as they may introduce errors and affect Nex's functionality. Furthermore, these systems do not have all the latest security protocols.

We cannot guarantee that Nex will work properly on Windows Server or Windows 7/8/8.1, as these operating systems have been discontinued by Microsoft and are no longer supported or updated.

Frequently Asked Questions

• Do I need to install anything on my computer other than Nex?

No, however it is important that the computer is working properly. To do this, it is recommended that Windows is updated.

• Does Nex on your computer work on any Operating System other than Windows?

No, Nex on the computer was developed to work only on computers with the Windows Operating System.

• Is it possible to purchase Nex in one go, without paying for subscriptions that need to be renewed?

No, the business plan developed by Nextar for Nex works only through plans. We have the Free plan whithin which you can use thebasic Nex features for free for an unlimited time. To access the most advanced features, subscriptions were developed that can be monthly, semi-annual or annual. Semiannual and annual subscriptions have discounts compared to the value of monthly subscriptions, but their value must be paid in full in a single installment. When paying by credit card, Nex subscriptions automatically renew.

Click here to find out more about our subscription plans.

• Does Nex work on tablets and smartphones?

Nex was developed to be used only on computers, but we have customers who use Nex on Windows platform tablets. However, it is not possible to guarantee the proper functioning of the program on this device.

For mobile devices, we have the Nex sales application, which allows you to register customers, products, register sales, monitor your store, among other operations, using your smartphone. Click here and learn more about the Nex sales application.

• Is Nex compatible with Windows 10?

Yes, Nex is fully compatible with Windows 10. In fact, this is the recommended Operating System for using the program.

• Does Nex need internet to work?

No, Nex on your computer was developed to work without the internet. However, an internet connection may be necessary for some procedures, such as downloading the installer, validating a subscription to one of our plans or synchronizing information with Nex on the web and in the sales application.

• Do I need to be in Brazil for Nex to work?

No. Nex works perfectly anywhere in the world. It is possible to use the program in Portuguese, English or Spanish. We have many customers working with Nex in Africa, the Americas, Asia and Europe.

• Can I use a cloud system to store my data?

Nex on your computer works with a local database, that is, the system data is saved on your computer, so the database cannot be in the cloud, as this use can cause serious damage to the system due to immediate double synchronization, both through the cloud system (Dropbox, Drive, etc.) and through the server itself.

You can use your cloud system to save your backups. A backup is a compressed copy of your data, making it completely safe to save in the cloud. It is important that this copy is carried out regularly, ensuring that the most recent information is saved, in case something unforeseen happens to the computer on which Nex is installed. To save the backup to the cloud, select your cloud folder as the destination folder on your NexServ when performing a backup.  Click here to learn more about backups.