Minimum requirements to use Nex

Nex is a lightweight software designed specifically to make running your store easier. While it doesn't demand high-end hardware, following these recommendations will ensure fast and reliable performance.

• Processor: 3.4 GHz or higher, 64-bit architecture (x64), and at least 2 cores.
• RAM: 8 GB or more is recommended. Keep in mind that your operating system uses part of this memory, reducing the available RAM for Nex. The more memory you have, the smoother your checkout experience will be.
• Storage Space: Minimum of 30 GB available space on an HDD or SSD for the main Nex Server computer. For terminal computers (secondary cashier stations), a minimum of 10 GB free space is required. Storage requirements may grow based on your sales history and product catalog size. Using an SSD significantly speeds up overall system performance.
• Operating System: Windows 11. We do not recommend using modified or custom operating system builds, as they lack critical security updates and can cause system errors.
• Important: We cannot guarantee full compatibility on outdated or unsupported platforms such as Windows Server, Windows 7, 8, 8.1, or 10. These operating systems have been discontinued by Microsoft and no longer receive official support or security patches.

FAQ — Frequently Asked Questions

• Do I need to install anything else on my computer besides Nex?

No, but it's essential that your computer operates properly. To keep everything running smoothly, make sure your Windows operating system is always up to date.

• Does Nex for desktop work on operating systems other than Windows?

No, the desktop version of Nex is designed exclusively for Windows.

• Can I purchase Nex as a one-time payment with no subscriptions?

Nex operates on a subscription plan model. We offer a Free plan, which lets you use basic features indefinitely at no charge. To unlock advanced tools that accelerate your business growth, we offer monthly and annual subscriptions. Annual plans provide discounts compared to the monthly rate and are billed in a single payment. Credit card subscriptions renew automatically for your convenience. Click here to learn more about our subscription plans.

• Does Nex work on tablets and smartphones?

For mobile devices, we offer the Nex Sales App. It allows you to add products, register customers, process sales, and monitor your store right from your smartphone. Since the app is built for smartphones, it isn't fully optimized for larger screens like tablets or Android smart POS terminals, so we don't recommend using it on those devices. Click here to check the requirements for using the Nex sales app.

• Is Nex compatible with Windows 11?

Yes, Nex is fully compatible with Windows 11. We always recommend keeping your system updated and avoiding older operating systems that are no longer supported by Microsoft.

• Does Nex require an internet connection to work?

No, Nex on your computer works completely offline. You only need an internet connection for specific tasks, such as downloading the installer, activating a subscription plan, or syncing data with mobile sales app.

• Do I need to be located in Brazil to use Nex?

No, Nex works anywhere in the world. You can choose to run the software in Portuguese, English, or Spanish. We have businesses using Nex across Africa, the Americas, Asia, and Europe.

• Can I use a cloud service to store my database?

Nex on your computer saves information directly into your computer's local database. Because this active database updates live, it must not be stored inside cloud syncing folders like Dropbox or Google Drive. Doing so can cause severe synchronization conflicts and corrupt your database.

However, you can safely use cloud storage to back up your data! Backups are compressed, secure copies of your system data. We recommend making a backup daily to protect your information against hardware issues. Simply set your cloud folder as the destination path when creating backups on your Nex Server. Click here to learn more about backing up Nex.

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