Learn in this tutorial how to exchange loyalty points for products in your store.
To exchange your customers points, the first step is to access the Customer menu, on the left sidebar and locate the customer. Then, click "Show: All Customers" on the top. Go to Loyalty Program and then click on "Get rewarded product"
The "Exchange Loyalty Award" screen will open. This screen is similar to the "Sales" screen and so is the operation. The points will appear next to your customer's name (in blue) and also at the bottom right corner (in green)
See the minimum amount necessary on the bottom right of the screen, right above the amount available.
Select the product by typing its name or searching with the barcode scanner and type the amount to be redeemed with your customers loyalty points.
Click "Save - F2" at the top or press the "F2" key to save and make the exchange between the points and products selected.
To confirm, click on Ok.
It is important to remember that it is not necessary to exchange all the amount at once. You can redeem your points little by little as your customer wishes.
1. How to Start
Sales, stock control, customer registration, register...
2. Next Steps
Backup, Parked Sales, loyalty system, change currency and more...
Print templates, printing labels, commission report and more...
See in this tutorial how to activate and configure the loyalty points system in your Nex, according to your needs.
Learn how to check your customer's score available to use, accumulated score and the amount already redeemed.
Learn in this tutorial how you can manually change and completely remove a customer's score.