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Loyalty System

How to redeem products with loyalty points

See how practical it is to exchange products for points from the loyalty system at Nex.


  • This feature is only available to Nex subscribers. Learn more about our subscription plans.
  • It is necessary to have the loyalty system active and configured in your Nex. See here how to configure and activate this system.

Are we going to learn how to redeem a product with loyalty points?

1. Go to CUSTOMERS screen.

2. Locate the CUSTOMER who wants to redeem a product.

3. Click the THREE DOTS (...) next to "Edit" button.

4. Click LOYALTY and then click GET REWARDED PRODUCT.

5. Launch the PRODUCTS that will be redeemed on the sales screen that opens.

The amount of points available will appear to the right of the customer's name. The product must be enabled to be redeemed as a reward. See here how to perform this configuration.

6. After launching all the products to be redeemed, click on SAVE (F2).

Check in the lower right corner of the sales screen if the amount of points available is greater than the number of points required for redemption.

Done! The product was redeemed and the points removed from your customer's record.

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Loyalty System