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Loyalty System

How to view a customer's loyalty score

See how to check the customer's loyalty score, along with the extract and history of points from the loyalty system.

Important

  • This feature is only available to Nex subscribers. Learn more about our subscription plans.
  • It is necessary to have the loyalty system active and configured in your Nex. See here how to configure and activate this system.

Shall we learn how to check a customer's loyalty score?

1. Go to CUSTOMERS screen.

2. Locate the CUSTOMER you want to consult the score.

3. Click on EDIT - F2.

4. Click on LOYALTY PROGRAM.

5. Check the points that the customer has in TOTAL POINTS.

This screen will also show all the operations that moved points in the customer's record.

Done! Now you know how to check a customer's Nex loyalty score.

See also:

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Loyalty System