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Loyalty System

Activating and Configuring the Loyalty Points

See in this tutorial how to activate and configure the loyalty points system in your Nex, according to your needs.

Important

This feature is only available for Nex PREMIUM Plan subscribers.

Click here to learn more about our plans.

Let's configure the customer loyalty points together?

1. Click on SHOW: inside the CUSTOMERS menu.

2. Click on LOYALTY PROGRAM and then on SET UP CUSTOMER LOYALTY PROGRAM.

3. Check the option ENABLE POINTS SYSTEM.

4. Set the rules for accumulating points. Enter how many points the customer will accumulate when spending a certain amount of money in your store.

In the image above: for every $10 spent, the customer will receive 100 points. This way the customer will only receive the points when he spends (and pays) at least the indicated amount.

5. You can select the option for PROPORTIONAL POINTS. This way, the client will receive the points even if he spends (and pays) less than the indicated amount.

In the image above: if the customer spends $1, he will earn 10 points, if he spends $2, he will earn 20 points, and so on.

Let's activate the conversion of points into customer credits?

6. Check the option CONVERT POINTS INTO CUSTOMER CREDITS AUTOMATICALLY.

The system will automatically convert the points from the loyalty system into a credit value directly on your customer's account.

7. Configure the SPENDING RULES. Enter how many points you need to accumulate to receive a customer credit. Specify which amount should be automatically credited to the customer's account.

In the image above: when a customer accumulates 1000 points, this amount will be converted into $5.00 credit. According to the rules for accumulating points that we set up above, it will be necessary to spend $100,00 in the store to get 1000 points and, consequently, the $5,00 credit.

8. Click on OK(F2) to finish.

That's it! The loyalty program is now ready to be used in your store.

See more Tutorials of  

Loyalty System