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Loyalty System

How to view a customer's points balance

Learn how to check your customer's loyalty points balance, along with their points statement and history in the loyalty program.

Important

  • This feature is available only on the Premium plan. Click here and check out all our subscription plans.
  • The loyalty program must be active and configured in your Nex. Click here to see how to activate and configure this program.

Let's learn how to check a customer's points balance?

1. Access the Customers screen.

2. Click on Edit - F2 on the desired customer's account.

3. Click on Loyalty program.

4. The customer's current balance can be checked in Total of points.

This screen will also display all operations that affected the customer's points balance in the loyalty program.

Done! Now you know how to check a customer's points balance in the Nex loyalty program.

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Loyalty System