Learn how to check your customer's score available to use, accumulated score and the amount already redeemed.
To check the available and redeemed score used by your customer, the first step is to access the Customers menu on the left sidebar.
Use the scroll bar at the bottom of the screen. Roll the bar to the right edge by accessing the right side of the customer table.
Analyze the three columns on scoring: Available Points, Accumulated Points and Redeemed Points.
The Available Points column shows the score that the customer has available to exchange for products or automatically exchange for credits in your store.
The Accumulated Points column shows the total points that the customer has had in your store since the first purchase, adding what he has available to what he has already redeemed (spent).
Finally, the Redeemed Points column brings up the amount of points your client has already spent. That is, he bought products, was awarded with points in your store and has already exchanged this amount of points for other products or credits.
To view your score history, select the Customer and click on Edit on the top of the bar.
Access the Loyalty Program Report menu on the left side bar.
The list will show customer score transactions, including the transaction type, number of points involved, date, time, register number, item type, amount paid and the name of the employee are shown in detail.
1. How to Start
Sales, stock control, customer registration, register...
2. Next Steps
Backup, Parked Sales, loyalty system, change currency and more...
Print templates, printing labels, commission report and more...
See in this tutorial how to activate and configure the loyalty points system in your Nex, according to your needs.
Learn in this tutorial how to exchange loyalty points for products in your store.
Learn in this tutorial how you can manually change and completely remove a customer's score.