See how to correct the credit amount in a customer's account.
This feature is available using the Premium plan of Nex. Learn more about our subscription plans.
1. On the Customers screen, locate the customer whose credit you want to correct.
2. Click on the customer's Balance, in the Balance column.
3. Click on More and then click on Correct balance.
4. Enter the new credit amount in the Change balance to field.
You can add or remove values during the balance correction.
5. If necessary, add Notes.
6. Click on Save - F2.
Done! The credit amount has been changed in the customer's account.
