Here's how to correct the credit amount on a customer's account.
1. Click on the CUSTOMERS menu.
2. Locate and select the CUSTOMER in the list of customers.
3. Click on the CUSTOMER'S CREDITS and then on ADJUST CUSTOMER CREDIT.
4. Adjust the customer's CREDIT in the field "Change credits to:"
5. If necessary, add a COMMENT to the transaction.
6. Click on SAVE.
Done! The credit amount has been changed on the customer's account.