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Online Order

How to accept or refuse an online order

See how to accept or refuse an online order placed through the Online Catalog.


  • Online ordering is available starting with version 473 and for Nex subscribers. Learn more about our plans.
  • Accepting or refusing an online order will send an email to your customer with an order status update.

Shall we accept or refuse an online order together?

1. Click on the SALES icon.


3. Locate a PENDING ORDER and ‍click on OPEN - F2.

4. Click on ACCEPT or REFUSE.

Done! The online order was accepted or refused. If accepted, you can click on PAY/CONFIRM (F2). to record the sales transaction and deliver the products to the customer.

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Online Order