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Online Order

How to accept or refuse an Online Order

See how to accept or refuse an online order placed through the Online Catalog.

Important

  • Online ordering is available starting with version 473 and for Nex subscribers. Learn more about our plans.
  • Accepting or refusing an online order will send an email to your customer with an order status update.

Shall we accept or refuse an online order together?

1. Click on the SALES icon.

2. Click on OPEN ORDERS and go to ONLINE ORDERS tab.

4. Locate and select a PENDING ORDER.

5. Click on ACCEPT ORDER or REFUSE ORDER.

Done! The online order was accepted or refused. If accepted, you can click on PAY/CONFIRM (F2). to record the sales transaction and deliver the products to the customer.

See also:

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Online Order