How to accept or refuse an online order

Important

• Accepting or refuseing an online order will send an email to your customer updating them on their order status.

Let's accept or refuse an online order together?

1. On the Sales screen, access the Pending orders tab.

2. Find the order you want to accept or refuse and click Open - F2.

3. Click on Refuse or Accept - F2.

Done! The online order has been accepted or refused. If you accepted the order, you can find it under the Open orders tab.

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